years of experience
SaaS products reviewed in 2018
Let's talk about customer activation
What is it
Customer activation is the process of leading a customer from registration to the point where she feels enthusiastic about your product or service and decides that it’s worth further investment.
What I do
I help SaaS companies create effective customer activation funnels by auditing existing funnels, fixing leaks, researching customers needs and goals, and creating the most effortless “Path to Success”.
What you get
Better signup-to-payment conversion
Better product adoption, hence better usage, retention and LTV
Let’s fix your customer activation
New users drop-off during registration or don’t come back after the first login?
Let’s fix it!
Full customer activation audit to find and remove all the leaks
Customer research to understand the needs, goals and decision-making triggers
Behaviour analytics and flow optimisation
I will fix your customer activation rates and get your SaaS product on the right track to unlock at least 25% more growth.
Just a review please
Need a quicker solution? No problem!
What will suit you best?
Product/prototypes review, report with suggestions for optimisation and 60 min call
Full day workshop in your office - review, brainstorming, research & optimisation planning
Full product audit and customer research
Need an advice?
Let’s schedule a 60 minute call.
Customer activation & user onboarding
Emails and in-app communication
Master Customer Activation with Tony Freed
Register to upcoming online course
Over the last 14 months, I’ve reviewed and analysed over 300 SaaS products and interviewed numerous founders and managers.
The result of this extensive work - Day 1 Framework
How to optimise registration
Path to Success - how to lead a customer to a decision making point
How to establish communication
and much more!